Booking, Cancellation & Refund Policy
Booking Policies
You can book courses by calling us emailing us at training@hvacosts.com or on our website at www.hvacosts.com.
Training in Texas:
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Texas training requires a 25% deposit in order to schedule a group class and 1 day courses must be paid in full prior to class.
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Local Houston Classes will be held at our business location in San Leon or in Houston.
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We require two 3-4 hour courses or one 6-hour course, one full day, to book a class further than 300 miles from our office.
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If the mobile unit is being used, a flat rate for fuel, propane and supplies will be charged. An estimate will be provided.
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Trailer Space Required for Group Classes – a 28 ft area is needed to set-up the trailer.
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Class Sizes:
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For under 8 attendees – Classes can be held solely in the training trailer.
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For over 8 attendees – We will need a room large enough to accommodate your attendees. We will perform a hybrid class with exercises inside and outside in the trailer.
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For our individual courses near Houston, attendees must register online and pre-pay prior to class.
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Outside the State of Texas:
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Out of state courses require a 50% deposit required to schedule the class.
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Minimum of 2 days of training needs to be requested for us to travel. It can be a combination of 3–4-hour classes or the 6-hour courses.
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Example:
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Day 1- “All About Motors” & “Copper & Aluminum Brazing”
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Day 2 – “Air Distribution”
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Flat Rate Fees - If the mobile unit is being used, a flat rate for fuel, propane and supplies will be charged.
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Trailer Space Required – a 28 ft area is needed to set-up the trailer.
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Mobile unit can accommodate 8 individuals. If you are requesting larger classes, all instructional materials and equipment are portable to accommodate your needs. A training room or conference room will need to be provided by the customer to conduct the classes in.
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For under 8 attendees – Classes can be held solely in the training trailer.
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For over 8 attendees – We will need a room large enough to accommodate your attendees. We will perform a hybrid class with exercises inside and outside in the trailer.
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Prospective Students will not be denied admission based on race, color, national origin, sex, handicap, age or veteran status except where age, sex, or handicap constitutes a bona fide occupational qualification necessary to proper and efficient administration.
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Cancellation Policy
For Texas Companies or Individuals: These classes are limited in size so refunds will not be issued without notification of cancellation at least 7 days prior to the class date. You can email us at training@hvacosts.com to request to cancel your registration. If proper notification is given for cancellation a refund will be made back to your card minus any transaction fees.
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For out of state clients: they must cancel their booking within 14 days of the class to get a full refund minus any administrative costs and/or credit card processing fees. We require a 50% deposit to book your class dates.
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Refund Policy
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Refunds will only be given to Texas attendees if they give 7-day notification of cancellation prior to class minus any credit card fees charged to our company.
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Refunds for out of state clients will only be given if a 14-day notice of cancellation is provided prior to the scheduled dates minus any credit card fees charged to our company.
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