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Booking, Cancellation & Refund Policy

Booking Policies

You can book courses by calling us emailing us at training@hvacosts.com or on our website at www.hvacosts.com.

 

Training in Texas:

  • Texas training requires a 25% deposit in order to schedule a group class and 1 day courses must be paid in full prior to class. 

  • Local Houston Classes will be held at our business location in San Leon or in Houston.

  • We require two 3-4 hour courses or one 6-hour course, one full day, to book a class further than 300 miles from our office.

  • If the mobile unit is being used, a flat rate for fuel, propane and supplies will be charged. An estimate will be provided.

  • Trailer Space Required for Group Classes – a 28 ft area is needed to set-up the trailer.

  • Class Sizes:

    • For under 8 attendees – Classes can be held solely in the training trailer.

    • For over 8 attendees – We will need a room large enough to accommodate your attendees.  We will perform a hybrid class with exercises inside and outside in the trailer.

    • For our individual courses near Houston, attendees must register online and pre-pay prior to class.

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Outside the State of Texas:

  • Out of state courses require a 50% deposit required to schedule the class.

  • Minimum of 2 days of training needs to be requested for us to travel.  It can be a combination of 3–4-hour classes or the 6-hour courses. 

    • Example:

      • Day 1- “All About Motors” & “Copper & Aluminum Brazing”

      • Day 2 – “Air Distribution”

  • Flat Rate Fees - If the mobile unit is being used, a flat rate for fuel, propane and supplies will be charged.

  • Trailer Space Required – a 28 ft area is needed to set-up the trailer.

  • Mobile unit can accommodate 8 individuals.  If you are requesting larger classes, all instructional materials and equipment are portable to accommodate your needs.  A training room or conference room will need to be provided by the customer to conduct the classes in.

    • For under 8 attendees – Classes can be held solely in the training trailer.

    • For over 8 attendees – We will need a room large enough to accommodate your attendees.  We will perform a hybrid class with exercises inside and outside in the trailer.

 

Prospective Students will not be denied admission based on race, color, national origin, sex, handicap, age or veteran status except where age, sex, or handicap constitutes a bona fide occupational qualification necessary to proper and efficient administration.

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Cancellation Policy

For Texas Companies or Individuals: These classes are limited in size so refunds will not be issued without notification of cancellation at least 7 days prior to the class date.  You can email us at training@hvacosts.com to request to cancel your registration. If proper notification is given for cancellation a refund will be made back to your card minus any transaction fees.

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For out of state clients: they must cancel their booking within 14 days of the class to get a full refund minus any administrative costs and/or credit card processing fees.  We require a 50% deposit to book your class dates.

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Refund Policy

  1. Refunds will only be given to Texas attendees if they give 7-day notification of cancellation prior to class minus any credit card fees charged to our company.

 

  1. Refunds for out of state clients will only be given if a 14-day notice of cancellation is provided prior to the scheduled dates minus any credit card fees charged to our company.

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